Acquisition & Due Diligence

Operational, quality and regulatory due diligence support for buyers, investors and expanding provider groups.

Support for providers, investors and new entrants who want clearer operational and regulatory insight before committing to an acquisition.

Acquiring a care service can be commercially attractive, but it also carries operational, regulatory, governance and quality risk. Delphi supports clients through the due diligence process so they can better understand the service they are acquiring, the pressure points that may exist and the level of support that may be needed after completion.

Our role is to help decision-makers move forward with clearer visibility, fewer assumptions and a more grounded understanding of both risk and opportunity. Where financial due diligence is required, we can work alongside banks, investors and specialist financial advisers as part of a broader transaction picture.

Experienced support when acquisition decisions need a practical care-sector lens

We support clients with operational review, service-quality analysis, governance and compliance considerations, mobilisation planning and partnership working with wider financial and transaction advisers. This is especially valuable for buyers who need a more practical understanding of the sector, particularly where there are questions around quality, leadership stability, CQC position, staffing or post-acquisition improvement needs.

We do not just look at whether a transaction appears attractive on paper. We help clients understand how the service is functioning in practice, where hidden risks may sit and what that could mean once the deal completes.

Call: 0330 133 3002

Email: enquiries@delphi.care

Speak to Delphi about due diligence support before your next acquisition progresses.

Four professionals reviewing acquisition due diligence documents in a care sector meeting

What does our acquisition and due diligence support include?

Opportunity review

Initial assessment of the service, its model, local context and the wider operational questions that need answering.

Operational due diligence

Review of how the service is functioning day to day, including leadership, staffing, care delivery, quality assurance and operational stability.

Regulatory and compliance review

Assessment of current compliance position, historic concerns, governance arrangements, CQC context and likely regulatory risks.

Documentation and evidence review

Review of key documents, records and available evidence to support a more informed transaction decision.

Post-acquisition readiness

Guidance on the immediate actions, stabilisation work or leadership input that may be required once the acquisition completes.

Funding and adviser support

Where appropriate, Delphi can work alongside wider advisers and support discussions around sector readiness, operational risk and investor assurance.

Quality and governance insight

Support to understand whether internal oversight, governance and service-quality systems are strong enough to support the investment case.

Mobilisation and integration planning

Practical input on the actions needed after completion to reduce disruption, manage risk and support a smoother transition.

Our service is more than consultancy. It is a practical partnership that helps buyers and investors assess risk more clearly and move forward with greater confidence.

Speak to our team if you need operational, quality or regulatory due diligence before progressing an opportunity.

A service designed to reduce avoidable risk and support more informed acquisition decisions

Clearer risk visibility

Understand operational, regulatory and governance concerns before they become expensive surprises.

More practical sector diligence

We look beyond headline numbers and consider how the service actually operates in practice.

Useful for new entrants and established groups

Whether this is your first acquisition or part of a wider growth plan, practical due diligence remains critical.

Supports post-deal planning

Our findings can help shape integration, improvement, governance or leadership plans after acquisition.

Recent feedback from our clients.

Our Institute of Medical Imaging and Visualisation team found your knowledgeable and timely services extremely helpful in successfully securing our CQC registration. Thank you for all the help.

Bournemouth University

"Sarah McCormack's approach to measuring compliance against the current CQC methodology is exemplary. Sarah has a wealth of knowledge and understanding about the complexities of adult social care and demonstrated this throughout her visit and her different conversations with our staff team.

She was friendly, communicated well and actively listened to all of our team during her recent assessment of one of our services. She was clear about the information she needed, was coaching and supportive in her feedback and most importantly spent time with our residents to understand a 'day in their lives' of living in one of our services.

Staff felt confident to be able to speak with Sarah throughout the visit and I firmly believe that her approach will have boosted our team's confidence to be able to speak with a CQC inspector when they visit."

Lucy Bland

Head of Regulation and Compliance

Rotherwood Healthcare

"I am delighted to inform you that following our recent inspection, a recommendation for an 'Outstanding' rating has been submitted to the panel. This remarkable achievement would not have been possible without the exceptional services provided by Delphi Care Solutions.

Your team's expertise and unwavering support have been instrumental in guiding us through this journey. We are deeply grateful for the dedication and professionalism that Delphi Care has consistently demonstrated. Thank you once again for your invaluable assistance."

Nqabutho Sibanda

Director

Elborough Care Services

"I am now registered with the CQC. Thanks again for all the help, support and wonderful service. I will be recommending you to all my colleagues in the future. Sean was a great help. He made the whole process smooth and painless. Highly recommended."

Dr Israar Ul-Haq MRCP, MRCGP

The Private GP (Walsall)

"We provide housing and support for adults with learning disabilities and mental health needs, with many of our services registered with the CQC.

In December 2024, we commissioned Delphi to carry out a mock CQC inspection across one registration covering four services. The inspection was led by an experienced ex-CQC inspector, resulting in a thorough report rated using CQC methodology.

We received a detailed action plan, and the whole process was professional, insightful, and highly valuable. We found the service extremely helpful and would highly recommend it."