CQC Registration Support

Ensuring your CQC registration goes as smoothly as possible.

Partnering with you to achieve a successful CQC registration.

Registering your service can often be time consuming and tricky if you are unsure what is required. Our task force team have registered numerous services in a variety of different disciplines and can guide you through each step to ensure a successful registration.

What is CQC registration?

The CQC registration process is the way in which healthcare providers demonstrate that they meet the fundamental standards of quality and safety. To become registered with the CQC, healthcare providers must undergo an application process that involves several steps.

Do you need to register with the CQC?

Anyone that provides a care service in England must be registered with the CQC, if a care provider has failed to register then they may have committed an offence. When registering, you must provide details of all regulated activities or services that are provided. For information on registration and regulated activities, read our guide to CQC registration.

Get in touch.

Contact our team on 0330 133 3002 or email us customer-care@delphi.care today!

Using our expertise, our team can help you through the CQC registration process to ensure that all aspects of the paperwork and process is completed correctly.

Learn More

How can we support your CQC registration?

Documentation

We’ll provide and guide you through the relevant documentation that is required as part of your registration, ensuring that it is all filed correctly.

Standards

Our team can help ensure that you fully understand the fundamental standards that are used by the CQC to monitor and inspect services as well as the 5 KLOEs.

Training

We’ll also support you with any training and coaching to help you though the CQC registration interview, using our team’s wealth of knowledge and experience.

What we do.

What does CQC registration involve?

Healthcare providers must complete an online application form and pay a registration fee that is appropriate for the kind of service provided. The CQC will then review the application and determine whether the provider meets the eligibility criteria for registration.

The next step would be completing the Provider Information Collection (PIC). The PIC is a detailed questionnaire that asks for information about the provider's services, staff, governance, and policies and procedures. It helps the CQC to understand how the provider operates and identify any areas of concern there may be. In order to register a service with the CQC, providers must then supply evidence to support the information they have provided in the PIC. This includes policies and procedures, staff records, training records, and service user feedback.

Once the CQC has received the application and supporting evidence, it will conduct an inspection of the provider's premises, services, and records. The inspection may be announced or unannounced, and it will involve speaking to staff, service users, and their families.

After the inspection, the CQC will rate the provider on a scale of Outstanding, Good, Requires Improvement, or Inadequate. The rating reflects how well the provider meets the CQC's standards for quality and safety using the 5 KLOE’s (key lines of enquiry).

Healthcare providers must continue to meet the CQC's standards in order to maintain their registration. The CQC may conduct further inspections or request additional evidence to ensure that standards are being maintained.

Let us take away the headache of your registration so you can focus on your business.

Having been through the CQC registration process numerous times, our task force team can advise and guide you through the entire registration process, leaving you with the freedom to concentrate on other parts of running a successful healthcare service.

Our other services.

Care Consultancy

Whatever the type of service you have, our team of experts work with you to ensure that every aspect of your care service is working to the best of its ability.

Care Software

Our software has been designed by care providers, for care providers. Whether it’s care management software or data visualisation to help you make decisions for your business, we have the solution for you.

Quality Audit & Policies

Delphi can work in conjunction with you to produce a comprehensive action plan to help improve the quality of service given whilst also ensuring all policies are compliant and up to date.

Investment & Exits

Delphi offer a full partnership service working alongside you in implementing and managing the day-to-day operations of the service whether you’re looking to enter the world of care or exit it.

Acquisition & Due Diligence

We can support you through the complete acquisition process both financially and operationally leaving you free to focus on running your business.

Marketing & Occupancy

We understand the difficulties, and stress, of finding and engaging new residents. This is why we have developed strategies to help increase the profile of your care home, and ultimately your occupancy and revenue.

Crisis Management

Transforming services to improve financial and operational performance, or even in some cases, stopping them from being shut down, is what we do. We have the knowledge and experience to guide you at every stage.

CQC Registrations

The process of CQC registration can seem incredibly daunting. Our team can manage the entire process for you, giving you time to focus on the other aspects of setting up your new service.

Investigations

We understand the sensitive nature of serious investigations and work collaboratively with your team to give an impartial perspective and produce a thorough report based on our findings.

Interim Management

Having someone leading your team is a crucial part of any business. Our interim management solution gives you reassurance that you service is in good hands whilst you find the right person.

Mock CQC Inspections

Regardless of whether your current rating is Outstanding or Inadequate, our consultants have the knowledge and experience to help you maintain or dramatically improve your CQC Rating.

CQC Consultancy

The Delphi task force work in collaboration with your team to give advice, guidance and ensure every aspect of your service adheres to the guidelines set by the CQC.

Recent feedback from our clients.

"Sarah McCormack's approach to measuring compliance against the current CQC methodology is exemplary. Sarah has a wealth of knowledge and understanding about the complexities of adult social care and demonstrated this throughout her visit and her different conversations with our staff team.

She was friendly, communicated well and actively listened to all of our team during her recent assessment of one of our services. She was clear about the information she needed, was coaching and supportive in her feedback and most importantly spent time with our residents to understand a 'day in their lives' of living in one of our services.

Staff felt confident to be able to speak with Sarah throughout the visit and I firmly believe that her approach will have boosted our team's confidence to be able to speak with a CQC inspector when they visit."

Lucy Bland

Head of Regulation and Compliance

Rotherwood Healthcare

"I am delighted to inform you that following our recent inspection, a recommendation for an 'Outstanding' rating has been submitted to the panel. This remarkable achievement would not have been possible without the exceptional services provided by Delphi Care Solutions.

Your team's expertise and unwavering support have been instrumental in guiding us through this journey. We are deeply grateful for the dedication and professionalism that Delphi Care has consistently demonstrated. Thank you once again for your invaluable assistance."

Nqabutho Sibanda

Director

Elborough Care Services

"I am now registered with the CQC. Thanks again for all the help, support and wonderful service. I will be recommending you to all my colleagues in the future. Sean was a great help. He made the whole process smooth and painless. Highly recommended."

Dr Israar Ul-Haq MRCP, MRCGP

The Private GP (Walsall)

"We provide housing and support for adults with learning disabilities and mental health needs, with many of our services registered with the CQC.

In December 2024, we commissioned Delphi to carry out a mock CQC inspection across one registration covering four services. The inspection was led by an experienced ex-CQC inspector, resulting in a thorough report rated using CQC methodology.

We received a detailed action plan, and the whole process was professional, insightful, and highly valuable. We found the service extremely helpful and would highly recommend it."