Mock CQC Inspections

Mock CQC inspections from qualified industry professionals.

Prepare yourself for the CQC’s next visit.

Regardless of whether your current rating is Outstanding or Inadequate, our consultants have the knowledge and experience to help you maintain or dramatically improve your CQC Rating.

It takes tremendous hard work and commitment to achieve an Outstanding CQC rating and our team are happy to accept the challenge. With our expert help and advice we will work with you to get your healthcare setting up to the highest CQC rating possible.

What is a Mock CQC Inspection?

Mock CQC inspections are designed to help you prepare for the real thing and ensure you know what to expect, as well as receiving support on where your performance needs to improve.

It’s vital that your care team are confident they understand the Key Lines of Enquiry (KLOEs) in which a real CQC inspection will focus on in order to assess your service and performance.

The 5 CQC KLOEs are; Is it safe?, Is it effective?, Is it caring?, Is it responsive?, Is it well-led?

To ensure that your care setting is providing the best quality care possible, mock CQC inspections will give you insight into the areas where you’re currently excelling at and highlight problem areas in your current processes, procedures and more.

Naturally, our team is at hand to support you through these trouble areas and provide advice on how to improve them, ready for the main event.

Book a Mock CQC Inspection

Get in touch with our experts to find out how we can support you.

What are the benefits of a CQC mock inspection?

Just like taking a mock test at school, you’re better prepared for when the real exam comes around, and CQC mock inspections are no exception.

Receive expert advice

Our team have a collective of over 200 years’ experience within the care sector. Some of our experts are even previous CQC inspectors themselves, and therefore understand every aspect of the final inspection.

As part of your mock CQC inspection you’ll receive professional advice from start to finish. They can provide you with practical solutions, bespoke to your requirements to help you achieve an Outstanding rating.

Improve your performance

A CQC mock inspection gives you the time and breathing space to learn what’s not currently working in your care setting.

Going through the motions of a mock inspection will allow you iron out any creases instead of guessing during the real thing.

Feel confident & prepared

If staff are feeling unsure about the process and what to expect, a mock CQC inspection will give them the opportunity to not only work together in improving their service but be confidence that they will pass with flying colours during the real inspection.

A CQC mock inspection can highlight gaps in staff training, giving you further opportunities to improve on the standard of care that you provide. This will help to make your staff feel more confidence in their work, but also give confidence to residents and family members.

How to prepare for your mock CQC inspection

Documentation

Prepare all documents that we will need to see during the inspection.

Awareness

Tell employees and residents that we are there and why we are there.

Guide

Provide us with someone who can to answer questions and show us to different areas.

Prepare staff

Prepare your staff, we will need to speak with all employees who work at the service.

Honesty

Be completely honest with us about any issues before we attend.

Good practice

Tell us about any good practice or where people go above and beyond what is expected of them.

Continued support for your service

Looking for a more comprehensive support service for your care service? Our CQC Consultancy Service could be the solution you’re looking for.

We believe in building lasting partnerships with our clients who we support in a number of ways with Mock CQC Inspections, Crisis Management, Registration Support and Management Mentoring all built into our comprehensive service.

Learn More

Our mock inspection FAQs

Our processes mirror that of the CQC. Our team of former CQC inspectors and industry leaders have developed a bespoke framework that is delivering accurate inspection findings

We observe staff and service areas
We speak to staff, service users, family members & carers
We look at any relevant documentation
We provide feedback
We will create an in-depth report on our findings
We will support you going forward

The frequency that you book our mock CQC inspections depends on how your care service is performing. For ‘Outstanding’ rated services, a mock inspection once per year should be sufficient but if your service is underperforming we recommend having more frequent inspections.

For services who require a more comprehensive service, we offer a CQC consultancy service that includes built-in support and mock inspections to support and improve your service and it’s rating.

Recent feedback from our clients.

"Sarah McCormack's approach to measuring compliance against the current CQC methodology is exemplary. Sarah has a wealth of knowledge and understanding about the complexities of adult social care and demonstrated this throughout her visit and her different conversations with our staff team.

She was friendly, communicated well and actively listened to all of our team during her recent assessment of one of our services. She was clear about the information she needed, was coaching and supportive in her feedback and most importantly spent time with our residents to understand a 'day in their lives' of living in one of our services.

Staff felt confident to be able to speak with Sarah throughout the visit and I firmly believe that her approach will have boosted our team's confidence to be able to speak with a CQC inspector when they visit."

Lucy Bland

Head of Regulation and Compliance

Rotherwood

"I am delighted to inform you that following our recent inspection, a recommendation for an 'Outstanding' rating has been submitted to the panel. This remarkable achievement would not have been possible without the exceptional services provided by Delphi Care Solutions.

Your team's expertise and unwavering support have been instrumental in guiding us through this journey. We are deeply grateful for the dedication and professionalism that Delphi Care has consistently demonstrated. Thank you once again for your invaluable assistance."

Nqabutho Sibanda

Director

Elborough Care Services

"I am now registered with the CQC. Thanks again for all the help, support and wonderful service. I will be recommending you to all my colleagues in the future. Sean was a great help. He made the whole process smooth and painless. Highly recommended."

Dr Israar Ul-Haq MRCP, MRCGP

The Private GP (Walsall)

"We provide housing and support for adults with learning disabilities and mental health needs, with many of our services registered with the CQC.

In December 2024, we commissioned Delphi to carry out a mock CQC inspection across one registration covering four services. The inspection was led by an experienced ex-CQC inspector, resulting in a thorough report rated using CQC methodology.

We received a detailed action plan, and the whole process was professional, insightful, and highly valuable. We found the service extremely helpful and would highly recommend it."