Testimonials

"Game-Changing Support for Initial CQC Registration – Highly Recommended!

Navigating the initial CQC registration process can be incredibly daunting, but partnering with Delphi Care Solutions, particularly Sean O’Hare, was one of the best decisions we made for Reliable Healthcare and Support Services Ltd (RHSS).

Sean provided comprehensive, end-to-end guidance throughout our registration journey. From developing robust, compliant policies and procedures to refining our Statement of Purpose, his attention to detail and regulatory knowledge was exceptional.

What truly set him apart was his intensive interview coaching. The mock Registered Manager interviews were challenging, but Sean prepared us extremely well for the level of scrutiny involved in the actual CQC process. His coaching gave our team the confidence and preparation we needed to succeed.

Thanks to Sean’s expertise, practical guidance and continuous support, we successfully secured our CQC registration.

He is an absolute font of knowledge, and we would highly recommend Delphi Care Solutions and Sean O’Hare to any new provider preparing to enter the social care sector or navigate their CQC registration journey."

“Delphi Care made a real difference to our CQC registration journey.

Alex was our first point of contact and handled the sales side. He was always helpful, easy to speak with and supportive throughout the process. He continued to offer guidance even after the contract had finished, which we really appreciated.

Sean overseen all of our application and was a real font of knowledge. His understanding of CQC requirements, policies and the registration process was clear from the start. The documents he created were detailed, professional and exactly what we needed.

Sean also carried out our mock interviews. They were very hard, but that was a good thing. They showed us the level expected by CQC and pushed us to learn what we needed to know for the real interview.

Having Delphi Care support us as consultants was game changing for us, and we now have our licence. There are many companies claiming to be CQC consultants who do not have the right knowledge or experience, so we are very glad we chose Delphi Care.

We would highly recommend them.”

“I just wanted to say that we have been very happy with the service and support from Delphi, and we genuinely appreciate the goodwill shown as we continue to move forward with the project together”

Our Institute of Medical Imaging and Visualisation team found your knowledgeable and timely services extremely helpful in successfully securing our CQC registration. Thank you for all the help.

"Sarah McCormack's approach to measuring compliance against the current CQC methodology is exemplary.  Sarah has a wealth of knowledge and understanding about the complexities of adult social care and demonstrated this throughout her visit and her different conversations with our staff team.

She was friendly, communicated well and actively listened to all of our team during her recent assessment of one of our services.  She was clear about the information she needed, was coaching and supportive in her feedback and most importantly spent time with our residents to understand a 'day in their lives' of living in one of our services. 

Staff felt confident to be able to speak with Sarah throughout the visit and I firmly believe that her approach will have boosted our team's confidence to be able to speak with a CQC inspector when they visit." 

"I am now registered with the CQC. Thanks again for all the help, support and wonderful service. I will be recommending you to all my colleagues in the future. Sean was a great help. He made the whole process smooth and painless. Highly recommended."

"We provide housing and support for adults with learning disabilities and mental health needs, with many of our services registered with the CQC.

In December 2024, we commissioned Delphi to carry out a mock CQC inspection across one registration covering four services. The inspection was led by an experienced ex-CQC inspector, resulting in a thorough report rated using CQC methodology.

We received a detailed action plan, and the whole process was professional, insightful, and highly valuable. We found the service extremely helpful and would highly recommend it."