Latest News
Keep up to date with the latest from Delphi.
Delphi Guide
October 16, 2024
PSIRF: What is it & How to Use It?
What is PSIRF? PSIRF stands for Patient Safety Incident Response Framework, the new approach the NHS uses to respond to patient safety incidents. Launched in August 2022, it replaces the
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Blog Article
July 17, 2024
What You Need to Know About the CQC Framework Updates
If you are a care manager, then you will be aware of how important your CQC rating can be. As an indicator of how safe, effective, responsive and caring your
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Blog Article
February 13, 2024
How Does CQC Registration Work & Who Needs to Do It?
If you provide a care service in England, then you need to be registered with the Care Quality Commission (CQC). This ensures that the highest standards of care are maintained,
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Blog Article
November 25, 2023
Competency Assessment for Social Care Workers
Ensuring Quality and Compassionate Care Delivering high-quality care services is a cornerstone of any thriving society, with a particular emphasis on social care. It is imperative to prioritise the competence
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Blog Article
November 7, 2023
Starting a Domiciliary Care Business: Q&A with Chris Williams from Tiggo Care
In this blog post, we ask Chris Williams, the founder of Tiggo Care, a series of questions that we think you should consider if you want to start a domiciliary
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Newsletter Article
September 7, 2023
ESG & The Competition for Talent: Future Proofing for Future Employees
Since 2020, the world we live in looks very different. Terms like ‘global pandemic’, ‘cost of living crisis’ and ‘workforce shortages’ are a common topic in popular culture, and society
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Blog Article
June 17, 2023
Does your care environment need to register with the CQC?
The Care Quality Commission (CQC) plays a crucial role in regulating care environments to ensure safety and quality of care. It is mandatory for certain types of service providers to
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Blog Article
May 26, 2023
How Often Does the CQC Inspect Care Services?
The Care Quality Commission (CQC) are an independent regulator of health and adult social care in England. It is their job to make sure that care provision within the country
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Blog Article
January 30, 2023
What to understand if you’re a new caregiver
Becoming a caregiver is both hugely demanding and hugely rewarding. As such, it’s vital to balance your needs and wants with the needs and wants of the person you’re caring
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Blog Article
December 21, 2022
Caring for your care home and residents in Winter
Winter can be a difficult time for many, but this is particularly the case for the elderly and vulnerable, who face a greater level of risks during these months. It
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Blog Article
September 9, 2022
Her Majesty Queen Elizabeth II
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Delphi Guide
August 12, 2022
How to achieve an Outstanding CQC rating
Getting an outstanding CQC rating is not easy, with only an estimated 3% of care providers achieving it. Since it is such a difficult task to achieve this rating, services
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Delphi Guide
August 6, 2022
What questions are asked during a CQC inspection?
During a CQC inspection, the inspector may ask the practice manager of the service for access to certain documents or to explain aspects of the service provided. Being prepared to
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Blog Article
August 4, 2022
My “Walking Stick” Moment
This is my first blog for Delphi so instead of delving straight into the meaty subject matter and expanding world of social care, I thought I might take a minute
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Delphi Guide
July 17, 2022
How to prepare for a CQC inspection
Anyone working in care will understand the importance of receiving a Good or Outstanding rating from the CQC following an inspection. The ratings are based on a number of factors,
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Delphi Guide
June 29, 2022
What is CQC Registration & How Does it Work?
Anyone who provides a care service in England must be registered with the CQC. If a care provider has not registered, they may have committed an offence. When registering with
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Delphi Guide
June 23, 2022
What are the 5 CQC standards?
The CQC rate care providers against 5 standards, known as the key questions. These questions are designed to asses whether or not a service is providing the best quality of
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Delphi Guide
June 8, 2022
CQC Ratings Explained
Following an inspection from the CQC, a provider will be given a rating which indicates the quality of care that the patients receive within that particular facility. Each provider can
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Delphi Guide
May 16, 2022
Why is the CQC Important?
The purpose of the CQC is to ensure that the public receive the highest standards of care while also keeping everyone informed on the standard of care services that are
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Delphi Guide
May 4, 2022
What is the CQC & What Do They Do?
If you have ever been involved in the care industry in some capacity, the chances are you will have heard of the CQC. The CQC play an important role in
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Feedback
January 10, 2022
Alexandra Care Home
From the initial enquiry stage to carrying out the mock inspection Delphi were prompt and clear with their communication. The fulfilled the brief and produced a lengthy report.
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Newsletter Article
November 2, 2021
NACAS – National Association of Care and Support Workers
NACAS – National Association of Care and Support Workers is the professional association for everyone working in social care in the UK. The association was founded in 2016 by care
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Newsletter Article
October 15, 2021
Government considering National Care Service in White Paper proposals, report
The government is considering introducing a National Care Service as part of plans to merge health and social care services, according to a report. The Guardian story quoting senior Conservative
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Feedback
October 6, 2021
Ashbrook Court Care Home
"Tracey and Debbie paid us a visit last week. They were very professional and fair during their audit. They assessed all our audits, gave advice and were very fair in their feedback!"
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Newsletter Article
October 5, 2021
Over 1m health and care staff needed in next decade
Over 1m more health and care staff are needed in the next decade to meet growing demand for care, according to a new report. The Health Foundation’s REAL Centre report says an
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Newsletter Article
September 30, 2021
The NCF has called on government to provide “immediate support” to address staffing shortages in the social care sector.
A joint letter to the Home Secretary, Secretary of State for Health & Social Care and Chancellor of the Exchequer said the sector was in the midst of its “most
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Newsletter Article
September 22, 2021
2021-22 Workforce Development Fund has now launched.
We’re delighted to announce that the Workforce Development Fund (WDF) 2021-22 is now open to adult social care employers in England to support the development of their staff at all
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Newsletter Article
September 16, 2021
Social Care recruitment crisis leaving carers overstretched and the elderly without support.
Recruitment crisis has left families struggling to find help – and put more pressure on overstretched carers. There was a hollow laugh last week when the Observer asked a social care official
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Newsletter Article
September 13, 2021
CQC hosting webinar on monitoring and prioritising inspections.
The Care Quality Commission (CQC) is hosting a webinar next week on how it is currently monitoring and prioritising inspections. The one-hour webinar, set to take place on September 20
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Newsletter Article
September 10, 2021
Boris Johnsons £36 billion investment to reform the NHS and Social Care
The Prime Minister today set out responsible, fair, and necessary plans to tackle the Covid backlogs, reform adult social care, and bring the health and social care system closer together on a
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Newsletter Article
September 8, 2021
How much has Care Home occupancy actually dropped recently?
‘For care homes that fall within the Market Oversight scheme (approximately 30% of the total care home sector), occupancy levels were on average 87% prior to the pandemic. These levels
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Newsletter Article
September 7, 2021
Recovering your Care Home’s occupancy levels post pandemic.
Care homes fear they may not return to their pre-Covid-19 occupancy levels until as late as 2028, LGC has learned, as the row continues over who should bail out the
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Feedback
August 25, 2021
Hickam Healthcare
"I am so pleased with your work. I welcome any support available since you now know areas with gaps. Thank you so much for the support. I wish I had known you from the start of my project. I recommended you to some people who are experiencing same problems."
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Feedback
July 7, 2021
Include ‘In’ Autism
"Exceptional customer service and customer care. Very professional and knowledgeable and above all very supportive and non-judgmental. Highly recommended 10 stars +."
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Feedback
July 5, 2021
Care Expertise
"The experience was positive throughout. As a result of our discussions, we went on to seek further assistance from your clinical task force. Although this has only commenced last week feedback from our nurse in charge is very positive."
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Job Vacancy
July 5, 2021
Interested in joining Delphi?
Delphi are always on the lookout for talented individuals to join our team. If you feel Delphi would be a good fit for you, send us a covering letter, detailing
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Newsletter Article
June 11, 2021
Closed Culture.
What is a closed culture and how does it effect your care service? A closed culture generally means a poor culture that can lead to harm, which can include human
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Newsletter Article
June 11, 2021
Root Cause Analysis.
Root cause analysis is a tool that can be used when determining how and why an adverse incident has occurred. Incidents that usually require a root cause analysis include an
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Newsletter Article
June 7, 2021
What Is Safeguarding?
In order for safeguarding to work effectively we need everyone to understand what it is, why it’s relevant to them and what they should do in the future should they
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Newsletter Article
June 7, 2021
CQC Update.
The Care Quality Commission remain active. By now each inspector will have completed a Transactional Monitoring review of your locations. Where an increased level of risk is identified this could
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Newsletter Article
June 7, 2021
The Importance of Evaluation.
Some people think of evaluation as taking a snapshot of outcomes at the end of a program or piece of work to prove that it worked or failed. These same people don’t hold
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Feedback
May 2, 2021
Gemini Exclusive Care
"During my time working with Nicola, she was AMAZING, she left me feeling positive about what I was doing. I am very happy that all my expectations have been met and Nicola went above and beyond to ensure that everything worked on was achieved."
