About Delphi Care

The perfect combination of experience and expertise.

Who we are.

Continual improvement and developing a safer care environment is in our DNA. We can help you to improve your CQC ratings and enhance your reputation amongst local communities, local authorities and regulators. This will likely lead to higher occupancy and weekly fees combined with reduced expenses, thanks to our paperless electronic records – delivered with accuracy.

Our people are experts in the care field, including former CQC inspectors and registered managers, who bring a wealth of experience to the table. We’ll evaluate your service and provide action plans, training and coaching to ensure the service you’re offering is regulatory compliant.

We have a proven track record of working with services that are struggling, under embargo or on the verge of being closed by the CQC, and turning them around, often in a matter of weeks. Our team play a key role in identifying areas of need, producing comprehensive reports and more importantly set out a clear action plan for how improvement can be achieved.

As well as providing the best possible care, the financial aspect of running any business is also a high priority. Our team of experts can work with you to increase occupancy and revenue by not only improving your overall CQC rating, but by also conducting a full marketing review to advise on ways of maintaining full occupancy levels and revenue generation.

We have conducted the management of several start-ups by offering consultancy and aiding with the successful registration of services with the CQC. Lenders look favourably on the use of experts in an advisory or Director capacity when deciding to fund, refinance or for development of new build services.

What we do.

Our services.

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Care Consultancy

Whatever the type of service you have, our team of experts work with you to ensure that every aspect of your care service is working to the best of its ability.

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Quality Audit & Policies

Delphi can work in conjunction with you to produce a comprehensive action plan to help improve the quality of service given whilst also ensuring all policies are compliant and up to date.

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Investment & Exits

Delphi offer a full partnership service working alongside you in implementing and managing the day-to-day operations of the service whether you’re looking to enter the world of care or exit it.

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Acquisition & Due Diligence

We can support you through the complete acquisition process both financially and operationally leaving you free to focus on running your business.

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Marketing & Occupancy

We understand the difficulties, and stress, of finding and engaging new residents.  This is why we have developed strategies to help increase the profile of your care home, and ultimately your occupancy and revenue.

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Crisis Management

Transforming services to improve financial and operational performance, or even in some cases, stopping them from being shut down, is what we do. We have the knowledge and experience to guide you at every stage.

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CQC Registrations

The process of CQC registration can seem incredibly daunting. Our team can manage the entire process for you, giving you time to focus on the other aspects of setting up your new service.

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Investigations

We understand the sensitive nature of serious investigations and work collaboratively with your team to give an impartial perspective and produce a thorough report based on our findings.

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Interim Management

Having someone leading your team is a crucial part of any business. Our interim management solution gives you reassurance that you service is in good hands whilst you find the right person.

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Mock CQC Inspections

Regardless of whether your current rating is Outstanding or Inadequate, our consultants have the knowledge and experience to help you maintain or dramatically improve your CQC Rating.

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CQC Consultancy

The Delphi task force work in collaboration with your team to give advice, guidance and ensure every aspect of your service adheres to the guidelines set by the CQC.

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Care Software

Our software has been designed by care providers, for care providers. Whether it’s care management software or data visualisation to help you make decisions for your business, we have the solution for you.