Turnaround Consultancy

Strategic consultancy that provides actionable insights on areas of improvement.

Get the insights you need to help improve your service and CQC rating.

Our care home turnaround services are perfect for services that have been issued with a CQC Warning Notice or a Notice of Proposal. Our consultants can analyse your service including processes, payroll, training, and more to identify the root cause of issues.

With our turnaround consultancy our team will provide you with actionable insights to help you get your service back on track. Contact us today on 0330 133 3002 or email customer-care@delphi.care to find out more.


What is turnaround consultancy?

Turnaround consultancy is a service where consultants are hired to help struggling or underperforming services recover from lack lustre CQC ratings. Our consultants provide strategic analysis to identify the root causes of failing services and provide actionable insights to help improve your rating.

Get in touch.

Contact our team on 0330 133 3002 or email us customer-care@delphi.care today!

Using our expertise, our team can help guide you and your service through any issues that might have arisen to ensure that all aspects of your service are up to standard and running smoothly.

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What we do.

What will our turnaround consultants assess?

Our turnaround consultants will analyse and assess all aspects of your service to identify the cause of any issues that have been outlined by the CQC. Some of the key aspects that we’ll assess are:

Processes

We’ll assess your service’s processes around delivering care as well as managerial processes such as onboarding, complaint management and more.

Policies

Our team will also analyse your service’s policies and procedures around various aspects of the service.

Care planning

The planning of care is just as important as its delivery, we will analyse and assess whether your care planning is up to scratch and accounts for the things it needs to.

Training

The continuous development of staff is critical to maintaining an ‘Outstanding’ level of care.

Regulatory Compliance

Our team will assess your services regulatory compliance against the Health and Social Care Act to ensure everything is as it should be.

Much more!

Our turnaround consultancy service will also cover other aspects of your service including, recruitment, marketing, staffing, and HR!

Get more out of our turnaround consultancy.

Get more out of our turnaround consultancy services with the addition of crisis management! With our team’s experience as former CQC inspectors and registered managers, we offer invaluable expertise in managing situations that may feel overwhelming. We’ll help you develop a robust plan that complies with all regulations, satisfies local authorities, and ensures your care setting remains in control during any crisis.

Find out more about our healthcare crisis management services by getting in touch with our team today on 0330 133 3002 or email customer-care@delphi.care.

Why choose Delphi Care?

Our teams are based across the UK – so you know we’ll be there when you need us.

We forge a strong bond with your business – sharing our knowledge, experience and ideas with you. Our Task Force will evaluate your service and provide action plans, training and coaching to ensure the service you’re offering is compliant with the relevant regulations.

We are able to support you in making key decisions that will enhance your care setting’s performance. While our Task Force primarily uses Delphi’s own software solutions, they can also offer more traditional consultancy services for businesses in the care sector.

Get in touch with us today to learn more about us and our services.

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Recent feedback from our clients

From the initial enquiry stage to carrying out the mock inspection Delphi were prompt and clear with their communication. The fulfilled the brief and produced a lengthy report.

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January 10, 2022

Leicester

"Tracey and Debbie paid us a visit last week. They were very professional and fair during their audit. They assessed all our audits, gave advice and were very fair in their feedback!"

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October 6, 2021

London

"I am so pleased with your work. I welcome any support available since you now know areas with gaps. Thank you so much for the support.  I wish I had known you from the start of my project.  I recommended you to some people who are experiencing same problems."

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August 25, 2021

Birmingham

Our other services.

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Care Consultancy

Whatever the type of service you have, our team of experts work with you to ensure that every aspect of your care service is working to the best of its ability.

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Care Software

Our software has been designed by care providers, for care providers. Whether it’s care management software or data visualisation to help you make decisions for your business, we have the solution for you.

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Quality Audit & Policies

Delphi can work in conjunction with you to produce a comprehensive action plan to help improve the quality of service given whilst also ensuring all policies are compliant and up to date.

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Investment & Exits

Delphi offer a full partnership service working alongside you in implementing and managing the day-to-day operations of the service whether you’re looking to enter the world of care or exit it.

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Acquisition & Due Diligence

We can support you through the complete acquisition process both financially and operationally leaving you free to focus on running your business.

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Marketing & Occupancy

We understand the difficulties, and stress, of finding and engaging new residents.  This is why we have developed strategies to help increase the profile of your care home, and ultimately your occupancy and revenue.

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Crisis Management

Transforming services to improve financial and operational performance, or even in some cases, stopping them from being shut down, is what we do. We have the knowledge and experience to guide you at every stage.

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CQC Registrations

The process of CQC registration can seem incredibly daunting. Our team can manage the entire process for you, giving you time to focus on the other aspects of setting up your new service.

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Investigations

We understand the sensitive nature of serious investigations and work collaboratively with your team to give an impartial perspective and produce a thorough report based on our findings.

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Interim Management

Having someone leading your team is a crucial part of any business. Our interim management solution gives you reassurance that you service is in good hands whilst you find the right person.

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Mock CQC Inspections

Regardless of whether your current rating is Outstanding or Inadequate, our consultants have the knowledge and experience to help you maintain or dramatically improve your CQC Rating.

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CQC Consultancy

The Delphi task force work in collaboration with your team to give advice, guidance and ensure every aspect of your service adheres to the guidelines set by the CQC.