Crisis & Taskforce Support

Rapid, experienced support for services facing serious operational, compliance or regulatory pressure.

When a service is under serious pressure, Delphi can provide calm, structured and experienced support at speed.

Some situations demand more than standard consultancy. When providers face acute operational instability, regulatory pressure, enforcement action or a service at risk of further deterioration, they need immediate support from people who understand the sector and know how to respond. Our Crisis & Taskforce Support service is designed for exactly those moments.

We work alongside leaders and teams to bring clarity, action and experienced oversight where the stakes are high, helping services respond more effectively in the moment while creating a clearer route forward.

Experienced support when urgent situations need decisive action

Delphi’s Taskforce approach brings together experienced care professionals, including former inspectors and senior operational leaders, who can help services respond to serious challenges in a more structured and controlled way. Support may include rapid assessment, on-site input, urgent action planning, oversight of immediate priorities, liaison support, leadership guidance and follow-through on the practical changes needed to regain control.

We understand that in crisis situations, providers need more than diagnosis. They need experienced people who can help steady the service, support leaders under pressure and drive action quickly where it matters most.

Call: 0330 133 3002

Email: enquiries@delphi.care

What does our crisis and taskforce support service include?

Rapid response support

We can mobilise experienced support quickly when a service needs urgent operational, compliance or leadership intervention.

Initial service assessment

Our team rapidly reviews the current position to understand the scale of the issues, the immediate risks and the priority actions required.

Action planning under pressure

We help leaders focus on the most urgent and important steps needed to stabilise the service and protect continuity.

On-site and hands-on support

Where needed, Delphi can provide direct support to help services manage the practical reality of crisis response.

Regulatory and compliance focus

We help services respond to immediate pressure while maintaining attention on regulatory expectations, documentation and oversight.

Bridge to longer-term recovery

Crisis support can also lead into interim management, turnaround work or wider consultancy where longer-term support is needed.

Leadership support in difficult situations

We work alongside leaders to provide reassurance, structure and challenge when decision-making needs to remain clear and controlled under pressure.

Immediate oversight and follow-through

Our support helps services not only respond quickly, but also maintain visibility, accountability and momentum as urgent actions are carried out.

Our service is more than consultancy. It is a practical partnership that helps providers respond quickly, regain control and move towards recovery with experienced support behind them.

Speak to our team if your service needs urgent, experienced support to stabilise and move forward.

Serious support for services that need experienced help quickly

Experienced under pressure

Our team understands how quickly services can destabilise and brings calm, practical input when it matters most.

Helps regain control

We support leaders in creating structure, prioritising action and improving visibility during fast-moving situations.

More than advice alone

Taskforce support is built around doing, guiding and helping services move forward, not just reviewing from a distance.

Supports immediate and next-step needs

This service helps with urgent stabilisation while also shaping the route into recovery and improvement.

Recent feedback from our clients.

“Delphi Care made a real difference to our CQC registration journey.

Alex was our first point of contact and handled the sales side. He was always helpful, easy to speak with and supportive throughout the process. He continued to offer guidance even after the contract had finished, which we really appreciated.

Sean overseen all of our application and was a real font of knowledge. His understanding of CQC requirements, policies and the registration process was clear from the start. The documents he created were detailed, professional and exactly what we needed.

Sean also carried out our mock interviews. They were very hard, but that was a good thing. They showed us the level expected by CQC and pushed us to learn what we needed to know for the real interview.

Having Delphi Care support us as consultants was game changing for us, and we now have our licence. There are many companies claiming to be CQC consultants who do not have the right knowledge or experience, so we are very glad we chose Delphi Care.

We would highly recommend them.”

Director, Independent Healthcare Provider

“I just wanted to say that we have been very happy with the service and support from Delphi, and we genuinely appreciate the goodwill shown as we continue to move forward with the project together”

Current Client, Adult Social Care Provider

Our Institute of Medical Imaging and Visualisation team found your knowledgeable and timely services extremely helpful in successfully securing our CQC registration. Thank you for all the help.

Bournemouth University

"Sarah McCormack's approach to measuring compliance against the current CQC methodology is exemplary. Sarah has a wealth of knowledge and understanding about the complexities of adult social care and demonstrated this throughout her visit and her different conversations with our staff team.

She was friendly, communicated well and actively listened to all of our team during her recent assessment of one of our services. She was clear about the information she needed, was coaching and supportive in her feedback and most importantly spent time with our residents to understand a 'day in their lives' of living in one of our services.

Staff felt confident to be able to speak with Sarah throughout the visit and I firmly believe that her approach will have boosted our team's confidence to be able to speak with a CQC inspector when they visit."

Lucy Bland

Head of Regulation and Compliance

Rotherwood Healthcare

"I am delighted to inform you that following our recent inspection, a recommendation for an 'Outstanding' rating has been submitted to the panel. This remarkable achievement would not have been possible without the exceptional services provided by Delphi Care Solutions.

Your team's expertise and unwavering support have been instrumental in guiding us through this journey. We are deeply grateful for the dedication and professionalism that Delphi Care has consistently demonstrated. Thank you once again for your invaluable assistance."

Nqabutho Sibanda

Director

Elborough Care Services

"I am now registered with the CQC. Thanks again for all the help, support and wonderful service. I will be recommending you to all my colleagues in the future. Sean was a great help. He made the whole process smooth and painless. Highly recommended."

Dr Israar Ul-Haq MRCP, MRCGP

The Private GP (Walsall)

"We provide housing and support for adults with learning disabilities and mental health needs, with many of our services registered with the CQC.

In December 2024, we commissioned Delphi to carry out a mock CQC inspection across one registration covering four services. The inspection was led by an experienced ex-CQC inspector, resulting in a thorough report rated using CQC methodology.

We received a detailed action plan, and the whole process was professional, insightful, and highly valuable. We found the service extremely helpful and would highly recommend it."