Turnaround Services for Supported Living Providers

When your supported living or learning disability service is facing challenges, having the right people in place is more critical than ever. Recruitment and retention issues can quickly lead to a decline in quality, non-compliance with CQC standards, and a cycle of instability that is difficult to break.

Our specialist turnaround services focus on your most vital asset: your team. We provide expert care provider recruitment support to help you stabilise your service, meet regulatory requirements, and build a foundation for long-term success.

The link between recruitment and service quality

In a service turnaround situation, staffing gaps, high turnover, and a lack of experienced leadership can cripple any improvement plan. The CQC places significant emphasis on having a safe, effective, and well-led service, all of which depend on the quality of your staff.

Without a robust strategy for supported living recruitment, services often struggle to make the meaningful changes needed to improve their CQC rating and deliver consistent, high-quality care.

Targeted recruitment support during periods of instability

Our turnaround service addresses staffing challenges head-on. We provide targeted recruitment solutions that bring stability and expertise into your organisation when it is needed most.

By focusing on CQC recruitment standards, we help you build a workforce that is not only compliant but also compassionate, skilled, and committed to your service’s recovery.

Get in touch.

Contact our team on 0330 133 3002 or email us customer-care@delphi.care today!

Our experienced consultants provide practical, professional support to help your service remain stable, compliant, and well led.

Contact Us

Comprehensive recruitment and turnaround solutions

We offer a suite of integrated services designed to resolve staffing crises and drive sustainable service improvement. Our approach is practical, fast-paced, and tailored to the unique pressures of a turnaround environment.

Specialist CQC recruitment support

Safe and effective recruitment is a cornerstone of CQC compliance. We review and strengthen your existing recruitment processes to ensure they are robust, efficient, and fully compliant with regulatory requirements.

From creating compelling job adverts to implementing thorough vetting procedures, we help you attract and appoint the high-calibre staff required to support your service’s recovery.

Interim leadership and management

A leadership gap can be disastrous during a period of instability. We can rapidly deploy experienced interim managers and clinical leads with a proven track record in service recovery.

These leaders provide immediate stability, expert direction, and hands-on management to drive improvement plans forward while you focus on securing permanent leadership solutions.

Targeted care provider recruitment campaigns

Finding the right support workers and care staff is essential for operational stability. We manage targeted recruitment campaigns designed to attract skilled, values-driven individuals to your service.

With a deep understanding of supported living recruitment, we focus on candidates with the right experience and attitude to support people with learning disabilities and complex needs effectively.

How our recruitment-led turnaround services support your service

CQC-compliant recruitment processes

Robust recruitment systems aligned with regulatory expectations.

Interim leadership and stability

Experienced managers to provide immediate control and direction.

Targeted workforce solutions

Recruitment campaigns focused on quality, fit, and retention.

What we do.

Why choose us for turnaround and recruitment support

A team of social care recruitment experts

Our consultants specialise in social care and CQC recruitment. They understand the complexities of attracting talent within the supported living sector and know exactly what the regulator expects to see.

This sector-specific expertise allows us to move quickly and deliver results where generic recruitment agencies often fall short.

A rapid and strategic response

We understand that in a turnaround situation, every day counts. Our team is structured to respond quickly, helping you fill critical vacancies and stabilise your rota without delay.

Alongside immediate recruitment, we work with you to develop a strategic workforce plan that supports long-term stability and retention.

Recent feedback from our clients.

Our Institute of Medical Imaging and Visualisation team found your knowledgeable and timely services extremely helpful in successfully securing our CQC registration. Thank you for all the help.

Bournemouth University

"Sarah McCormack's approach to measuring compliance against the current CQC methodology is exemplary.  Sarah has a wealth of knowledge and understanding about the complexities of adult social care and demonstrated this throughout her visit and her different conversations with our staff team.

She was friendly, communicated well and actively listened to all of our team during her recent assessment of one of our services.  She was clear about the information she needed, was coaching and supportive in her feedback and most importantly spent time with our residents to understand a 'day in their lives' of living in one of our services. 

Staff felt confident to be able to speak with Sarah throughout the visit and I firmly believe that her approach will have boosted our team's confidence to be able to speak with a CQC inspector when they visit." 

Lucy Bland

Head of Regulation and Compliance

Rotherwood Healthcare

"I am delighted to inform you that following our recent inspection, a recommendation for an 'Outstanding' rating has been submitted to the panel. This remarkable achievement would not have been possible without the exceptional services provided by Delphi Care Solutions. 

Your team's expertise and unwavering support have been instrumental in guiding us through this journey. We are deeply grateful for the dedication and professionalism that Delphi Care has consistently demonstrated. Thank you once again for your invaluable assistance."

Nqabutho Sibanda

Director

Elborough Care Services

Image

"I am now registered with the CQC. Thanks again for all the help, support and wonderful service. I will be recommending you to all my colleagues in the future. Sean was a great help. He made the whole process smooth and painless. Highly recommended."

Dr Israar Ul-Haq MRCP, MRCGP

The Private GP (Walsall)

"We provide housing and support for adults with learning disabilities and mental health needs, with many of our services registered with the CQC.

In December 2024, we commissioned Delphi to carry out a mock CQC inspection across one registration covering four services. The inspection was led by an experienced ex-CQC inspector, resulting in a thorough report rated using CQC methodology.

We received a detailed action plan, and the whole process was professional, insightful, and highly valuable. We found the service extremely helpful and would highly recommend it."

Executive Director of Support

Read More

Our other services.

Image

Care Consultancy

Whatever the type of service you have, our team of experts work with you to ensure that every aspect of your care service is working to the best of its ability.

Image

Investment & Exits

Delphi offer a full partnership service working alongside you in implementing and managing the day-to-day operations of the service whether you’re looking to enter the world of care or exit it.

Image

Acquisition & Due Diligence

We can support you through the complete acquisition process both financially and operationally leaving you free to focus on running your business.

Image

Crisis Management

Transforming services to improve financial and operational performance, or even in some cases, stopping them from being shut down, is what we do. We have the knowledge and experience to guide you at every stage.

CQC Registration

CQC Registrations

The process of CQC registration can seem incredibly daunting. Our team can manage the entire process for you, giving you time to focus on the other aspects of setting up your new service.

Investigations

Investigations

We understand the sensitive nature of serious investigations and work collaboratively with your team to give an impartial perspective and produce a thorough report based on our findings.

Image

Interim Management

Having someone leading your team is a crucial part of any business. Our interim management solution gives you reassurance that you service is in good hands whilst you find the right person.

Image

Mock CQC Inspections

Regardless of whether your current rating is Outstanding or Inadequate, our consultants have the knowledge and experience to help you maintain or dramatically improve your CQC Rating.

Image

CQC Consultancy

The Delphi task force work in collaboration with your team to give advice, guidance and ensure every aspect of your service adheres to the guidelines set by the CQC.

Image

Quality Audit & Policies

Delphi can work in conjunction with you to produce a comprehensive action plan to help improve the quality of service given whilst also ensuring all policies are compliant and up to date.

Image

Rebuild your team, rebuild your service

Do not let recruitment challenges derail your service’s future. Our expert turnaround and care provider recruitment services provide the support you need to build a strong, compliant, and effective team.

Contact us now for a confidential discussion about your situation. Discover how our specialist supported living recruitment and CQC recruitment support can provide the stability and quality your service needs to thrive.

Let's chat