The regulatory landscape is changing again. After feedback from providers and independent reviews, the Care Quality Commission (CQC) is developing a more sector-specific assessment approach. For independent GP providers, the practical questions are straightforward: what is genuinely changing, what still applies today, and how can a practice demonstrate that its governance and patient care work in reality? The proposals affect …
Training compliance can look deceptively simple when the main dashboard shows a high percentage of courses completed. For CQC-regulated providers, however, the real question is broader: have you identified the learning your staff need, matched it to their roles and the people they support, checked that competence is maintained, and kept records that show leaders act when gaps appear? This …
Training records can look complete without telling you very much about whether staff are ready for the work they actually do. A matrix may show that a course was completed, but it may not show why the learning was needed, whether it matched the person’s role, whether competence was checked, or what happened when a gap was identified. For CQC-regulated …
Training records can show that a course was completed, but they do not automatically answer the question that matters most in practice: can the person perform their role safely, consistently and in line with the needs of the people they support? For CQC-regulated providers, that distinction is central to staff competency in care. This guide is for Registered Managers, Nominated …
A mock CQC inspection is most useful when it does more than produce a rating. It should show a provider where evidence is weak, where practice is not fully reflected in records, and where practical action is needed before those gaps become regulatory concerns. The Martlets Care Home provides a useful real-world example of that process in action. In April …
