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Daniel Rey /

20th August 2026

Delphi Care Solutions Announces New Partnership with The Access Group

Delphi Care Solutions and The Access Group announce a new health and social care partnership

Delphi Care Solutions is pleased to announce a new relationship with The Access Group, combining care consultancy with care management technology.

Together, we aim to create more opportunities for health and social care providers to access specialist expertise, practical support and technology.

The relationship brings together two complementary areas of care support. The Access Group provides care management technology, while Delphi Care Solutions provides practical consultancy and operational expertise.

Technology + practical care expertise

Technology can give providers greater visibility across their services. However, experienced leadership and strong governance remain essential. This relationship brings both areas of support closer together.

Bringing Together Care Technology and Practical Expertise

Health and social care providers manage many pressures at the same time. These can include quality, governance, staffing, compliance and day-to-day service delivery.

Technology can help teams manage these pressures more effectively. For example, digital systems can improve access to information and support better oversight.

However, technology alone cannot solve every challenge.

Providers also need clear leadership, effective governance and practical action. In addition, teams need the right expertise to identify risks and respond to them.

This is where Delphi Care Solutions and The Access Group complement each other.

The Access Group provides integrated care management solutions. Meanwhile, Delphi provides experienced consultancy across regulatory readiness, quality assurance, leadership and operational improvement.


About The Access Group

The Access Group provides business management software across a wide range of sectors. It also has a significant presence within health and social care.

14,000+ registered care locations

The Access Group supports more than 14,000 registered care locations across the UK and Ireland with its care management solutions.

Its technology supports areas such as digital care planning, medication management, scheduling and rostering.

As a result, care organisations can bring important information and workflows together. This can give teams clearer access to operational information.

For multi-site providers, that visibility can become particularly valuable. Leaders often need to understand performance across several services at once.

About Delphi Care Solutions

Delphi Care Solutions provides specialist consultancy to regulated health and social care organisations.

Our approach focuses on practical support grounded in the realities of operating care services.

We support organisations at different stages of their journey. For example, some providers want independent assurance before regulatory scrutiny. Others need additional leadership or improvement capacity.

Our areas of support include:

  • Mock CQC inspections and inspection readiness
  • CQC compliance and regulatory support
  • Quality audits and governance reviews
  • Service evaluations
  • CQC registration support
  • Interim management and leadership continuity
  • Turnaround and service improvement
  • Crisis and taskforce support
  • Investigations
  • Ongoing compliance support
  • Operational consultancy

Most importantly, our work focuses on clear priorities and practical action. We help providers understand their position and decide what needs attention next.

Explore Delphi’s services

Why Does This Relationship Matter for Care Providers?

Care providers rarely face one challenge in isolation.

For example, a compliance concern may highlight weaknesses in governance. A leadership change may also affect inspection readiness.

Similarly, an audit may identify gaps that require stronger systems. Those gaps may also require additional management capacity.

Growth can create further challenges. As organisations expand, maintaining consistency across services can become more difficult.

Technology can support this process. However, providers still need people who can interpret information and turn it into action.

Therefore, the relationship between Delphi Care Solutions and The Access Group creates a natural connection between technology and practical expertise.

Better visibility

Digital care systems can organise important operational information. As a result, leaders can gain a clearer view of activity across their services.

Stronger governance

Information needs clear ownership and action. Therefore, independent review can help leaders identify priorities and strengthen oversight.

Greater readiness

Strong records and clear oversight can support regulatory readiness. In addition, leaders need evidence that systems work in everyday practice.

Additional capacity

Internal teams can become stretched during periods of change. Consequently, Delphi can provide additional experienced support when organisations need it.

Technology, Governance and People Need to Work Together

Technology now plays an important role in modern care delivery.

Digital care planning can improve access to information. Likewise, medication systems, rostering and reporting tools can support stronger operational visibility.

However, providers still need to interpret that information correctly.

Leadership must decide what the evidence means. Then, governance systems need to establish ownership and accountability.

Finally, operational teams need to turn those decisions into consistent practice.

From information to action

Technology can highlight what is happening. However, people, leadership and governance determine what happens next.

This connection between technology, people, evidence and governance sits at the heart of the new relationship.

The Access Group brings technology expertise. Meanwhile, Delphi brings practical knowledge of regulatory, quality, leadership and operational challenges.

Supporting Providers Before, During and After Regulatory Scrutiny

Delphi encourages providers to take a proactive approach to compliance and quality.

For that reason, inspection readiness should not begin only when regulatory scrutiny approaches.

Our support can start with an independent mock CQC inspection or quality audit.

Where providers need more support, Delphi can also provide interim leadership and turnaround support.

In each case, the goal is to create clearer priorities. We also help organisations strengthen evidence, governance and operational practice.

The Access Group adds another important element. Its technology can help providers manage information and connect key areas of care delivery.

Together, these complementary strengths can support a more connected approach to quality and operational oversight.


Looking Ahead

We look forward to developing our relationship with The Access Group.

We also look forward to exploring new ways to support health and social care organisations across the sector.

For Delphi, the relationship reflects our wider commitment to practical collaboration. It also supports our focus on connecting providers with relevant expertise and solutions.

Most importantly, care providers and the people they support remain at the centre of this work.

By connecting effective technology with experienced professional support, organisations can gain greater clarity. They can also focus leadership attention where it matters most.

Need Practical Support for Your Care Service?

Delphi supports providers with CQC inspection readiness, mock inspections, quality assurance, compliance, operational improvement, interim management and turnaround.

If you need an independent view, we can review your current position. Alternatively, if you need more hands-on support, our team can discuss the most appropriate next step.

Speak to a Delphi specialist

Source

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