Blog Articles
Blogs from and by Delphi's very own experts.

January 15, 2026
The Importance of Training and Development for Care Staff
In the social care sector, the single most important asset is not the building, the equipment, or the technology; it is the people. The quality of care a person receives
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January 7, 2026
How to Build a Culture of Continuous Improvement in Care Homes
Achieving a ‘Good’ or ‘Outstanding’ rating from the Care Quality Commission (CQC) is a significant milestone for any care home. However, the most successful providers know that this is not
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December 22, 2025
How to Conduct Effective Safeguarding Audits in Domiciliary Care
In domiciliary care, safeguarding is the most profound responsibility a provider holds. Protecting vulnerable adults from harm, abuse, and neglect is not just a regulatory duty; it is the moral
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December 16, 2025
Making sense of the Employment Rights Bill: How providers can prepare for changes to sexual harassment laws
The upcoming Employment Rights Bill significantly strengthens sexual harassment law in the UK, and social care providers must be prepared for this. In a recent webinar series that we hosted with Nectar HR, a national HR consultancy supporting SMEs, Sonia Rai and Josie
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December 14, 2025
The Role of Interim Managers in Care Home Turnarounds
Receiving a poor Care Quality Commission (CQC) rating or facing a sudden leadership vacuum can be a deeply unsettling experience for any care home owner. When a service is in
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December 5, 2025
Understanding the Care Standards Act: A Guide for Providers
For any social care provider in England, navigating the complex web of legislation is a fundamental part of the job. Among the most significant pieces of legislation is the Care
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November 27, 2025
How to Prepare for a CQC Inspection: A Step-by-Step Guide
The thought of a Care Quality Commission (CQC) inspection can be a source of significant anxiety for any care provider. However, an inspection does not have to be a stressful
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November 20, 2025
What is a CQC Registered Manager? Complete Guide to Requirements & Qualifications
Are you considering becoming a registered manager, or need to understand the CQC registered manager requirements for your care service? This comprehensive guide covers everything you need to know about
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November 18, 2025
The Importance of CQC Compliance in Residential Care
For any residential care home in England, achieving and maintaining Care Quality Commission (CQC) compliance is not just a legal obligation; it is the bedrock of providing safe, high-quality care.
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November 10, 2025
Navigating Mergers and Acquisitions in the Social Care Sector
The social care sector is undergoing significant transformation. Economic pressures, changing regulatory demands, and evolving market dynamics are driving a wave of consolidation. For many care providers, a merger or
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November 3, 2025
Top Recruitment Strategies for Domiciliary Care Agencies
In the domiciliary care sector, the quality of your service is a direct reflection of the quality of your team. Attracting and retaining compassionate, skilled care workers is the most
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September 4, 2025
Key Questions Explained: Responsive
‘Responsive’ is one of the CQC’s 5 core questions. This asks whether the service meets people’s needs quickly and appropriately every time. If the provider is able to answer “yes”
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September 4, 2025
Key Questions Explained: Well-Led
Strong and transparent leadership is necessary or every other key question in the CQC framework. The ‘Well-Led’ key question will aim to examine the leadership of an organisation and the
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September 4, 2025
CQC Warning Notice, Notice of Decision (NOD) & Special Measures Support
Facing a CQC Warning Notice, Notice of Decision (NOD), or entry into CQC Special Measures? Don’t go it alone. Delphi’s former CQC inspectors and operational leaders deliver rapid, evidence-based turnaround
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July 17, 2025
CQC PIR Explained: How to Complete Your Provider Information Return with Confidence
Completing a CQC PIR, or Provider Information Return, can feel like a daunting task. Especially when you’re juggling day-to-day operations, staffing pressures, and regulatory changes. At Delphi Care Solutions, we
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June 9, 2025
Why “One Size Fits All” Fails in Adult Social Care for People with Learning Disabilities
Insights from Kay Barrett, Taskforce Executive at Delphi Care Solutions Delivering high-quality, person-centred care for individuals with learning disabilities remains one of the most significant and persistent challenges in adult
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May 28, 2025
Meeting the Need: Why Moving into Ofsted-Regulated Children’s Services Matters More Than Ever
As the demand for Ofsted-regulated children’s services and supported living for children continues to grow, the gap between the number of vulnerable children and the services available to support them
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May 27, 2025
How to Open a Children’s Home: A Step-by-Step Guide for Aspirational Care Providers
Figuring out how to open a children’s home is one of the most impactful decisions you can make as a care provider. With a rising number of vulnerable young people
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May 22, 2025
Key Questions Explained: Caring
The ‘Caring’ question from the CQC will focus on how well care providers treat patients. They need to be able to demonstrate compassion, dignity and respect whilst recognising each individual’s
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May 7, 2025
Key Questions Explained: Effective
The CQC inspectors study five different areas to ensure that any care provider is meeting the appropriate standards. Here we take a look at the ‘Effective’ section of the CQC
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April 22, 2025
Key Questions Explained: Safe
Of the five main CQC standards, ‘Safe’ is one of the most crucial. This considers whether service users, staff and visitors are protected from abuse and avoidable harm at all
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April 14, 2025
What are the CQC’s 5 Key Questions?
In 2024, the CQC rolled out the Single Assessment Framework (SAF) introducing a new way of assessing care services. As part of the changes with the new assessment framework came
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February 18, 2025
Understanding the Waterlow Score: A Vital Tool in Preventing Pressure Ulcers
The Waterlow score is a widely used risk assessment tool in healthcare settings across the UK. Its primary purpose is to identify individuals at risk of developing pressure ulcers, enabling
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February 12, 2025
How Good Communication Improves CQC Outcomes & Person-Centred Care
Good communication is the cornerstone of achieving excellence in care provision and ensuring compliance with the Care Quality Commission (CQC) requirements. With the introduction of the Single Assessment Framework (SAF)
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February 4, 2025
Do I Need to Register with the CQC? A Guide to Regulated Activities & Health Optimisation Treatments
If you are operating or planning to operate a health or social care service in England, you may be wondering: Do I need to register with the Care Quality Commission
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January 31, 2025
CQC Overview: Who Are They, What They Do, and Their Powers
The Care Quality Commission (CQC) is the independent regulator of health and social care services in England. Their role is critical in ensuring that people receive safe, effective, compassionate, and
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January 16, 2025
Improve your care home with these 5 tips
Providing high-quality care in a care home setting requires continuous reflection and improvement to ensure the best possible experience for service users. Even small changes can make a big difference
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January 9, 2025
The CQC’s Single Assessment Framework Explained
During 2024, the Care Quality Commission (CQC) rolled out their Single Assessment Framework (SAF). It is extremely important that you, as a care provider, understand this new way of assessing
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December 3, 2024
How an Interim Manager Can Improve Your Care Service
If you run a care service that is going through a difficult time or looking to grow and improve, then the solution might lie in the support of a highly
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July 17, 2024
What You Need to Know About the CQC Framework Updates
If you are a care manager, then you will be aware of how important your CQC rating can be. As an indicator of how safe, effective, responsive and caring your
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February 13, 2024
How Does CQC Registration Work & Who Needs to Do It?
If you provide a care service in England, then you need to be registered with the Care Quality Commission (CQC). This ensures that the highest standards of care are maintained,
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November 25, 2023
Competency Assessment for Social Care Workers
Ensuring Quality and Compassionate Care Delivering high-quality care services is a cornerstone of any thriving society, with a particular emphasis on social care. It is imperative to prioritise the competence
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November 7, 2023
Starting a Domiciliary Care Business: Q&A with Chris Williams from Tiggo Care
In this blog post, we ask Chris Williams, the founder of Tiggo Care, a series of questions that we think you should consider if you want to start a domiciliary
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June 17, 2023
Does your care environment need to register with the CQC?
The Care Quality Commission (CQC) plays a crucial role in regulating care environments to ensure safety and quality of care. It is mandatory for certain types of service providers to
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May 26, 2023
How Often Does the CQC Inspect Care Services?
The Care Quality Commission (CQC) are an independent regulator of health and adult social care in England. It is their job to make sure that care provision within the country
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January 30, 2023
What to understand if you’re a new caregiver
Becoming a caregiver is both hugely demanding and hugely rewarding. As such, it’s vital to balance your needs and wants with the needs and wants of the person you’re caring
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December 21, 2022
Caring for your care home and residents in Winter
Winter can be a difficult time for many, but this is particularly the case for the elderly and vulnerable, who face a greater level of risks during these months. It
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September 9, 2022
Her Majesty Queen Elizabeth II
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August 4, 2022
My “Walking Stick” Moment
This is my first blog for Delphi so instead of delving straight into the meaty subject matter and expanding world of social care, I thought I might take a minute