If you run a care service that is going through a difficult time or looking to grow and improve, then the solution might lie in the support of a highly experienced Interim Manager. Delphi’s Interim Managers form part of our Multi-Disciplinary Team of experts who enter into a knowledge share network. This means they can quickly access other experts in specific areas should they need to.
These experienced professionals are drafted into different care providers at times of crisis to help steer them through their troubles, transitions or periods of growth.
To explain further, we’ve taken a close look at the role of an interim manager and how they can help you to improve your care service.
What is an Interim Manager?
An Interim Manager is someone who will temporarily join a care provider to offer leadership, guidance and support to both staff and residents. Delphi Care Solutions Interim Managers are experienced professionals who have worked in a number of care settings and know exactly what is required to improve a situation, fill in when there is no manager in position or guide them as they grow and expand in new directions.
Regulations
Our Interim Managers are aware of all of the regulations that will affect your care service and can then support you through any complex requirements. They are highly knowledgeable and will be familiar with many of the hurdles that you might be facing, putting them in the ideal position to help you navigate them effectively.
Immediate response
A Delphi Care Interim Manager is there to be called on in your hour of need and can respond quickly. If a manager has left suddenly or is off sick, they can be brought in to offer leadership and stability straight away. If you are facing a problem, then they are able work with you and apply their knowledge immediately, ensuring the best outcomes for service users and residents. They are able to quickly assess situations, develop solutions and implement them effectively, and so they can ensure that everything continues running smoothly.
Flexibility
As Interim Managers are temporary, they can offer a lot of flexibility. That means they can be available for just a few weeks, or they can stay for a much longer period. This flexibility means that they are easily able to meet the needs of your care service, whatever they may be.
Inspections
As well as being fully up to speed with relevant regulations, our Interim Managers also have a good understanding of what CQC inspectors are looking for. They can help you and your staff to understand what to expect as part of an inspection and help you to prepare, so that you can achieve the best rating that your care service is capable of.
Short term support when you need it most
Interim Managers provide a very important service when it comes to ensuring the care providers are operating effectively and compliantly. Their experience and expertise can help bridge any gap in potential performance when losing a manager, or provide coaching to newly appointed managers ensuring there’s no drop in business operations during turbulent times.
How can Delphi Care help?
Here at Delphi Care we have the knowledge and expertise to ensure that your service meets the standards for ‘Outstanding’ care. Our team is made up of former CQC inspectors and ex registered managers, with over 200 collective years’ experience of working in the health and social care sector.
Whether you require our consultancy services, mock inspections, or an interim manager, we’re here to help! Simply contact us today on 0330 133 3002 or email us at customer-care@delphi.care.
If you would like to chat with one of our consultants, then why not book a meeting now.
We look forward to hearing from you!
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