Navigating NI Price Hikes: Practical Cost-Saving Solutions for Care Providers

With rising National Insurance contributions and increasing financial pressure across the care sector, providers are being forced to make tough decisions every day. At Delphi Care Solutions, we understand the operational and financial challenges facing care organisations — and we’re here to help.

In our latest webinar, Sarah McCormack, Care Consultant and former operations manager, and Jack Launer, Head of Partnerships, share a wealth of practical strategies that care providers can implement to reduce costs without compromising care quality.

From organisational structure reviews and rotas, to fee negotiation tactics, grant opportunities, and creative use of volunteers, this 30-minute session is packed with real-world advice for registered managers, care owners, and provider executives.

Key themes covered include:

• Rethinking staffing roles: Could dual-role responsibilities (e.g. care and activities) help reduce payroll costs?
• Fee reviews and local authority engagement: How to advocate for better rates — and who to speak to.
• Collaborative cost-cutting: Share training costs and resources with other providers in your area.
• Grants and funding: Upcoming opportunities including the Better Care Fund and Net Zero Health & Social Care Fund.
• Retention & culture: Why open communication is critical to keeping good staff.
• Making the most of volunteers: Real-life examples of meaningful volunteer integration.
• Sustainability & audits: How an ESG audit could lead to long-term savings — and stronger regulatory positioning.

“Retention of staff is key right now. Everyone’s under pressure — but being transparent, involving your team, and creating a positive culture can make all the difference.”
— Sarah McCormack, Delphi Care Solutions

“Find out who your elected councillors are. Don’t assume they understand the challenges you’re facing — educate them.”
— Jack Launer, Delphi Care Solutions

Watch the On-Demand Webinar

To access the full recording and receive the downloadable resources mentioned during the session — including a dependency tool, fee negotiation letter template, and ESG audit guide — simply fill in your details via the link below: