For supported living and learning disability services, creating a robust safeguarding culture is the most critical commitment you can make. It is the foundation of safe, high-quality care and a key focus for the Care Quality Commission (CQC).
Expert safeguarding services provide the specialist support needed to protect vulnerable individuals, ensure full regulatory compliance, and embed a culture of safety across your organisation.
The unwavering focus on safeguarding
Effective safeguarding is more than a set of rules; it is an active, vigilant culture that protects people’s right to live a life free from abuse and neglect.
For supported living providers, this includes navigating complex issues such as the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS). A failure in safeguarding can have a profound negative impact on the people you support and lead to serious regulatory consequences, damaging your reputation and threatening your service’s future.
Professional safeguarding support helps you strengthen your defences. By delivering specialist training, conducting independent audits, and developing clear, practical policies, we help you build a service that is not only compliant, but a model of safe and effective practice.
This proactive approach provides confidence to your team and reassurance to regulators, families, and the people you support.
Contact our team on 0330 133 3002 or email us customer-care@delphi.care today!
Our experienced consultants provide practical, professional support to help your service remain stable, compliant, and well led.
Our safeguarding services are designed to equip your supported living or learning disability service with the systems, knowledge, and confidence needed to excel at safeguarding. We provide practical, tailored solutions to meet your specific needs.
Clear, compliant policies are the bedrock of good practice. We support you in developing or reviewing your safeguarding and MCA/DoLS policies to ensure they are robust, up to date with current legislation, and easy for staff to apply in practice.
Our documents provide genuine guidance rather than simply ticking a compliance box.
Your staff are your most important safeguarding resource. We deliver targeted, engaging training across all levels of your organisation.
This includes core safeguarding awareness for all staff and advanced courses for managers and safeguarding leads, with a specific focus on the challenges faced in supported living environments. Our training empowers teams to confidently identify, report, and respond to safeguarding concerns.
An external perspective is essential for identifying hidden risks. Our independent safeguarding audits provide a thorough, objective review of your safeguarding arrangements.
We examine support plans, risk assessments, incident reports, and staff knowledge to give you a clear and honest assessment of strengths and weaknesses. You receive a detailed action plan to drive improvement and prepare for CQC inspections.
Our consultants are seasoned professionals with extensive experience in supported living and learning disability services. Many are former CQC inspectors, senior managers, and social care leaders.
This depth of experience provides a strong understanding of both the regulatory framework and the real-world operational challenges you face.
We work with you as a trusted “critical friend.” Our approach is collaborative and constructive, focused on building capability within your team.
Through tailored advice and hands-on support, we help you embed a sustainable safeguarding culture that endures long after our involvement ends.
Whatever the type of service you have, our team of experts work with you to ensure that every aspect of your care service is working to the best of its ability.
Delphi offer a full partnership service working alongside you in implementing and managing the day-to-day operations of the service whether you’re looking to enter the world of care or exit it.
We can support you through the complete acquisition process both financially and operationally leaving you free to focus on running your business.
Transforming services to improve financial and operational performance, or even in some cases, stopping them from being shut down, is what we do. We have the knowledge and experience to guide you at every stage.
The process of CQC registration can seem incredibly daunting. Our team can manage the entire process for you, giving you time to focus on the other aspects of setting up your new service.
We understand the sensitive nature of serious investigations and work collaboratively with your team to give an impartial perspective and produce a thorough report based on our findings.
Having someone leading your team is a crucial part of any business. Our interim management solution gives you reassurance that you service is in good hands whilst you find the right person.
Regardless of whether your current rating is Outstanding or Inadequate, our consultants have the knowledge and experience to help you maintain or dramatically improve your CQC Rating.
The Delphi task force work in collaboration with your team to give advice, guidance and ensure every aspect of your service adheres to the guidelines set by the CQC.
Delphi can work in conjunction with you to produce a comprehensive action plan to help improve the quality of service given whilst also ensuring all policies are compliant and up to date.
