How we help...

Care Home Staff

At Delphi, we want to give you the tools and support you need to focus on what matters most – delivering great care.

Our solutions are all designed by care providers, for care providers – and we’ve achieved back-to-back ratings of Outstanding from the CQC across all five key lines of enquiry.  We understand your role and the challenges you face.

Nucleus – our state-of-the-art care management system – is designed to work around you.  Here are some of the ways it can support you:

Effective shift management

Care requirements are documented in advance – within care plans and electronic diaries – allowing an easy flow of information between your carers and the shift lead.

No duplication of information

Nucleus is intuitive. It seamlessly transfers information between modules – freeing your staff to focus on what matters most – delivering great care. Here’s some examples of how it helps:

Clear guidance

Based on your assessments and inputs, Nucleus guides staff to perform essential actions, while monitoring their effectiveness and ensuring that dependency tools operate with valid information.

Powerful templates

Documentation of care is automatically transferred ensuring real-time care plans where accurate information can be communicated to staff and family members, and needs are easily shared between staff during handover processes. Carers will receive updates of any changes.

Better, faster care planning

Nucleus speeds up the management of all care planning processes. It ensures quality of reviews and updates, with scope for personalisation. Staff management modules enable better supervision, producing performance ratings and metrics for care plan reading scores and performance as a team.

Information sharing

Nucleus allows users to share information through the system with colleagues, via automated emails following events or documentation, sharing assessments or reports with external users. It keeps a communication log throughout – so you are aware of who has seen, sent and received notifications about care and ensure that you remain GDPR compliant.

Custom configuration

Configuration of Nucleus is key to ensuring that triggered actions and thresholds are appropriate to your care home or hospital environment. We have the regulatory knowledge to prepopulate the system with the environmental and procedural requirements for your care setting.

We're here to help you


The Delphi Taskforce will work with you to maintain or improve your home’s rating, whether it’s Outstanding or Good, Requires Improvement or Inadequate.

Our people are all experts in the care field – including former CQC inspectors and registered managers.  They bring a wealth of experience and expertise to the table.

They understand the day-to-day challenges you face – and they share our commitment to improving standards in the care sector – for the benefit of patients and businesses alike.