Delphi Guides

The latest from Delphi and the Care industry.

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Delphi Guide

What is the CQC & What Do They Do?

If you have ever been involved in the care industry in some capacity, the chances are you will have heard of the CQC. The CQC play an important role in

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Delphi Guide

Why is the CQC Important?

The purpose of the CQC is to ensure that the public receive the highest standards of care while also keeping everyone informed on the standard of care services that are

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Delphi Guide

CQC Ratings Explained

Following an inspection from the CQC, a provider will be given a rating which indicates the quality of care that the patients receive within that particular facility. Each provider can

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Delphi Guide

What are the 5 CQC standards?

The CQC rate care providers against 5 standards, known as KLOEs or Key Lines of Enquiry. The KLOEs are designed to asses whether or not a service is providing the

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Delphi Guide

What is CQC Registration & How Does it Work?

Anyone who provides a care service in England must be registered with the CQC. If a care provider has not registered, they may have committed an offence. When registering with

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Delphi Guide

How to prepare for a CQC inspection

Anyone working in care will understand the importance of receiving a Good or Outstanding rating from the CQC following an inspection. The ratings are based on a number of factors,

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Delphi Guide

What questions are asked during a CQC inspection?

During a CQC inspection, the inspector may ask the practice manager of the service for access to certain documents or to explain aspects of the service provided. Being prepared to

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Delphi Guide

How to achieve an Outstanding CQC rating

Getting an outstanding CQC rating is not easy, with only an estimated 3% of care providers achieving it. Since it is such a difficult task to achieve this rating, services

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